Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of David & Mila Vancouver.

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

Business Name: David & Mila Vancouver
Contact Email: info@davidmilavancouver.com

1. Applicability

These Terms & Conditions apply to all offers, orders, and agreements concluded through our website.

By placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Product Information

We make every effort to ensure that product descriptions, images, pricing, and other information on our website are accurate and up to date.

However:

  • Minor variations in color, size, or appearance may occur due to screen settings or production differences.

  • Typographical errors, pricing inaccuracies, or unintentional mistakes may occur.

David & Mila Vancouver reserves the right to correct errors and cancel orders if necessary.

3. Orders & Payment

Orders are processed only after full payment has been received.

Available payment methods may vary depending on the customer’s country or region. Customers are responsible for verifying which payment options are available in their location before completing a purchase.

We reserve the right to refuse or cancel any order in cases of suspected fraud, pricing errors, or policy violations.

4. Processing & Delivery

  • Processing Time: 1–3 business days

  • Estimated Shipping Time: 3–7 business days (depending on destination)

  • Orders are shipped directly from our international fulfillment partner (based in china).

Please note:

  • Delivery times are estimates and not guaranteed.

  • Delays caused by customs, carriers, peak seasons, or unforeseen circumstances are beyond our control.

  • Customers are responsible for providing accurate shipping information at checkout.

5. Returns & Cancellations

For detailed information regarding returns, refunds, and eligibility requirements, please refer to our separate Return Policy.

Order cancellations are only possible within a limited time after purchase and before processing has begun.

6. Limitation of Liability

David & Mila Vancouver is not liable for:

  • Loss or damage occurring during transit if tracking information confirms delivery to the address provided.

  • Delays caused by shipping carriers, customs authorities, or external service providers.

  • Incorrect delivery due to inaccurate address information provided by the customer.

Customers are responsible for carefully reviewing their shipping details before completing an order.

7. Intellectual Property

All content displayed on this website, including but not limited to:

  • Texts

  • Images

  • Logos

  • Product descriptions

  • Branding elements

  • Website design

is the intellectual property of David & Mila Vancouver and may not be copied, reproduced, distributed, or used without prior written permission.

Unauthorized use may result in legal action.

8. Complaints Procedure

If you have a complaint regarding a product or service, please contact us in writing at:

info@davidmilavancouver.com

Please include your order number and a detailed description of the issue.

We aim to respond to all complaints within 5 business days.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable international commercial regulations.

Any disputes shall be resolved in accordance with the relevant jurisdictional laws applicable to online international commerce.