Privacy policy

This Privacy Policy applies to the services of David & Mila Vancouver.
We respect your privacy and are committed to ensuring that the personal information you provide to us is handled confidentially, securely, and in accordance with applicable data protection laws.

Business Name: David & Mila Vancouver
Customer Support Email: info@davidmilavancouver.com

If you have any questions regarding this Privacy Policy, you may contact us at the email address above.


Collected Data

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address and device details 

  • Website activity on our website 

  • Order history and customer service communications

We only collect information that is necessary to provide our services effectively and securely.


Purpose of Data Processing 

Your personal data is used for the following purposes:

  • To process and fulfill orders

  • To arrange shipping and delivery

  • To provide customer service and support

  • To send order confirmations and important service updates

  • To improve our website, products, and customer experience

  • To prevent fraud and enhance transaction security

  • To send promotional emails (only if you have opted in)

Your data is processed solely for legitimate business purposes and never sold to third parties.


Sharing Data with Third Parties

We only share your personal data with third parties when necessary to provide our services (such as payment providers, shipping companies or IT support), or when we are legally required to do so. All partners we work with are required to comply with strict data protection standards. 


Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with legal, accounting, or regulatory requirements

  • Resolve disputes and enforce our agreements

Once data is no longer required, it is securely deleted or anonymized.


Cookies

Our website uses cookies to ensure proper website functionality, analyze visitor behavior, improve user experience, and support marketing activities. You can manage or disable cookies through your browser settings at any time. 


Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to data processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us at:

info@davidmilavancouver.com


Changes to This Privacy Policy

David & Mila Vancouver reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with an updated effective date.

We encourage customers to review this page periodically.


Contact Information

Business Name: David & Mila Vancouver
Email: info@davidmilavancouver.com

If you have any questions regarding this Privacy Policy or how we handle your data, please do not hesitate to contact us.