Shipping & Delivery Policy
At David & Mila Vancouver, we aim to deliver your order as quickly, safely, and efficiently as possible.
Below you will find all relevant information regarding our shipping and delivery procedures.
Contact Email: info@davidmilavancouver.com
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email containing your tracking number, allowing you to monitor your shipment in real time.
Please note that orders cannot be modified once processing has begun.
Estimated Delivery Time
The average delivery time is 3–7 business days, depending on your location.
Delivery times are estimates and may vary due to:
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High seasonal demand
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Customs inspections
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Local carrier delays
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Weather conditions
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Public holidays
David & Mila Vancouver cannot guarantee exact delivery dates, but we always strive to ensure timely fulfillment.
Shipping Origin & Method
All orders are shipped directly from our international fulfillment partner (based in China).
As we operate as a global online retailer, your order may be shipped from our overseas warehouse.
Depending on the destination country, customs duties, import taxes, or additional clearance fees may apply. These charges, if applicable, are the responsibility of the customer.
Shipping Costs
Shipping costs are calculated at checkout and depend on:
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Destination country
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Package weight
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Selected shipping method
The full shipping cost will be clearly displayed before completing your purchase.
Responsibility & Delivery Confirmation
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If tracking information confirms that a package has been delivered to the address provided at checkout, responsibility transfers to the customer.
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Customers must ensure that all shipping details are accurate at the time of purchase.
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Address errors must be reported within 24 hours of placing the order.
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We are not responsible for delays, lost parcels, or delivery issues caused by incorrect address information provided by the customer.
If a package is returned due to an incorrect or incomplete address, reshipping costs will be the responsibility of the customer.
Shipping Issues
If you experience any shipping-related issues, please contact us at:
Please include your order number and a detailed description of the issue so we can assist you as efficiently as possible.